Privacy Policy

This Privacy Policy sets out how FreeMake London (“we”, “our”, or “us”) collect, store, protect, and use user data while ensuring compliance with international data protection regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

By accessing our website or using our services, you consent to the terms of this Privacy Policy. If you do not agree with the practices outlined below, please do not use our services.

Collecting and Storing User Data

We collect and store user data that is voluntarily provided to us through our website and services. This may include personally identifiable information such as name, email address, and other relevant contact details. We only collect data that is necessary for providing our services and improving user experience.

Cookies and Google Analytics: To gather statistics about website traffic and optimize user experience, we use industry-standard technologies, including cookies and Google Analytics. These technologies collect non-personally identifiable information such as your device information, IP address, browser type, and pages visited. You can opt out of Google Analytics by adjusting your browser settings or installing Privacy Policy(https://tools.google.com/dlpage/gaoptout).

Protecting and Using User Data

We have implemented appropriate technical and organizational security measures to protect your personal data against unauthorized access, misuse, loss, or alteration. Our employees are bound by confidentiality obligations and undergo regular data protection training to ensure your information is handled securely.

We use user data for the following purposes:

  • Providing and improving our services that you have requested
  • Communicating with you in response to inquiries, feedback, or support requests
  • Administering your account and enabling access to personalized features
  • Technical administration and troubleshooting
  • Conducting data analysis and internal research to enhance our services
  • Complying with legal obligations and regulatory requirements

User Rights

As a user, you have certain rights regarding your personal data. We honor these rights and take appropriate measures to facilitate your requests:

  • Access: You have the right to request access to the personal data we hold about you. We will provide the requested information within a reasonable timeframe.
  • Correction: If you believe the information we hold about you is inaccurate or incomplete, you have the right to request correction or amendment.
  • Deletion: You can request the deletion of your personal data under certain circumstances, such as when the data is no longer necessary for the purposes it was collected, or you withdraw your consent for processing.
  • Objection to Processing: In cases where we process your personal data on the basis of legitimate interests or public interest, you have the right to object, unless we have a compelling legitimate reason to continue processing.

To exercise these rights or for any privacy-related concerns, please Privacy Policy(mailto:[email protected]).

Data Security Measures

We constantly monitor and update our security practices to protect your personal data. We implement best practices to ensure the confidentiality, availability, and integrity of your information. However, no technology or transmission method is 100% secure, so we cannot guarantee absolute security. If any data breach occurs, we will notify affected users in a timely manner in compliance with applicable laws.

Third-Party Data Sharing

We do not sell or rent your personal data to any third parties. However, it may be necessary to share your information with trusted third parties in compliance with applicable laws or to perform certain services on our behalf. These third parties are also required to maintain the confidentiality and security of your personal data.

Changes to the Privacy Policy

We may occasionally update this Privacy Policy to reflect changes in our practices or legal obligations. Any updates will be effective upon posting on our website with a revised date mentioned. We encourage users to review this Privacy Policy periodically to stay informed about how we collect, store, protect, and use their personal data.

If you have any questions or concerns about this Privacy Policy, please Privacy Policy(mailto:[email protected]).

If you have any questions about these Terms, please Contact Us.

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